Terms & Conditions – Rudra Delivery
Service Area
- Rudra Delivery provides local parcel delivery services within Hyderabad city limits.
Delivery Timeline
- Standard deliveries are completed within a few hours after pickup
- Delivery times may vary due to weather, traffic, or unforeseen circumstances.
Pricing
- Flat ₹50 up to 5 km / 5 kg.
- Additional charges may apply for higher weights or longer distances as per our pricing policy.
Packaging Responsibility
- Customers must ensure their parcels are securely packed.
- Rudra Delivery is not responsible for damages caused by improper packaging.
Prohibited Items
- We do not transport illegal, hazardous, perishable, or restricted items (e.g., alcohol, flammable goods, sharp objects).
Liability
- Rudra Delivery will handle parcels with utmost care.
- In case of loss or damage due to our fault, compensation will be limited to the delivery fee paid.
Cancellations
- Orders once picked up cannot be cancelled.
- Cancellation before pickup may incur a nominal fee.
Privacy
- Customer details (pickup, drop location, contact info) are used only for completing deliveries and kept strictly confidential.
Amendments
- Rudra Delivery reserves the right to update these Terms & Conditions at any time. Updated policies will be available on our website.